Richard Gallagher The Customer Service Survival Kit: What To Say To Defuse Even The Worst Customer Situations
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Binding : Taschenbuch, Edition : Special, Label : HARPERCOLLINS LEADERSHIP, Publisher : HARPERCOLLINS LEADERSHIP, NumberOfItems : 1, PackageQuantity : 1, medium : Taschenbuch, numberOfPages : 189, publicationDate : 2013-03-20, releaseDate : 2013-03-20, authors : Richard Gallagher, ISBN : 0814431836
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